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A new study reveals that AI agents have surpassed human recruiters in their ability to identify and hire qualified customer service representatives. The large-scale experiment, which involved analyzing 70,000 job applications, demonstrated the superiority of AI in this specific hiring context. Details of the study can be found in a paper published at https://papers.ssrn.com/sol3/papers.cfm?abstract_id=5395709. The initial discussion surrounding these findings originated on Reddit [https://old.reddit.com/r/artificial/comments/1mudpr4/recruiters_are_in_trouble_in_a_large_experiment/].