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Reply has launched a suite of ‘Prebuilt’ AI applications aimed at drastically accelerating and simplifying AI adoption within enterprises. These ready-to-deploy agentic systems are designed to minimize the time, specialized knowledge, and potential risks typically associated with AI solution deployment.

The Prebuilt AI Apps focus on streamlining information access, enhancing operational efficiency through conversational interfaces and automated workflows, and improving decision-making quality. These apps are customizable and extensible, allowing integration with specific company workflows and data, while ensuring regulatory compliance, privacy, and data security.

One example is the ‘Claim Digital Agent,’ which automates data extraction from medical documents to expedite claims processing. It utilizes AI and OCR to extract information from unstructured formats, sort claims, and transform data into standardized formats. The ‘HR Assistant’ provides 24/7 employee support via conversational AI, integrating with HR systems and knowledge bases to understand multiple languages, provide personalized answers, and improve access to HR services.

The ‘Internal Knowledge Optimiser’ transcribes video content into an interactive knowledge base. Users can then query this base using natural language, extracting insights from unstructured data such as webinars, videos, and meetings. Reply anticipates that these Prebuilt AI Apps will significantly change how businesses adopt AI, offering practical and sustainable ways to scale AI solutions and achieve tangible results.