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Frustration is mounting within the OpenAI community as users voice concerns over the company’s handling of model updates. One dissatisfied customer, a subscriber to both Pro and Team plans, has publicly announced their departure, citing a lack of transparency and perceived performance degradation in newer models. In a Reddit post, the user accused OpenAI of employing a ‘rug pull’ strategy by abruptly removing older models, disrupting established workflows and eliminating access to previously available, and paid-for, capabilities. The user specifically claims that the latest GPT models represent a downgrade for complex research tasks. Citing a greater respect for paying customers, the user is migrating their operations to alternative platforms such as Google and Claude. The original complaint can be viewed on Reddit: [https://old.reddit.com/r/artificial/comments/1mlrbre/openais_habit_of_rug_pullingwhy_we_are_moving_on/]