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Meta is streamlining account recovery for Facebook and Instagram users with a new centralized support hub. This unified space combines various support features for both platforms, enhancing accessibility and simplifying the process of reporting issues. In addition to the hub, Meta is exploring the potential of an AI assistant designed to provide personalized guidance for account recovery and settings adjustments. This AI assistant will initially debut on Facebook, with future plans to integrate it into other Meta apps. Furthermore, Meta is leveraging AI to enhance the overall account recovery experience, making it easier for users to find appropriate options and improving the company’s ability to recognize trusted devices and locations.
