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LeapXpert is tackling the growing problem of unregulated communication data within organizations by leveraging artificial intelligence. Their “Communication Data Intelligence” platform aims to impose structure and governance on the vast amount of unstructured data generated by modern business messaging.

The platform aggregates external client communications from a wide range of popular channels, including WhatsApp, WeChat, iMessage, and Microsoft Teams. LeapXpert’s proprietary AI engine then analyzes these messages to discern sentiment, identify intent, flag potential compliance issues, maintain full audit trails, and detect unusual patterns. A recent case study demonstrated a 65% decrease in manual review efforts and a significant improvement in audit response times.

Underpinning the platform is a zero-trust architecture that encrypts all messages and ensures customers retain complete ownership of their data. LeapXpert anticipates that as AI becomes increasingly central to enterprise communication, governance will transform from a purely defensive mechanism into a powerful source of actionable business intelligence.