EU Investigates Meta’s AI Chatbot Restrictions on WhatsApp

EU Investigates Meta's AI Chatbot Restrictions on WhatsApp

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The European Commission is launching an antitrust probe into Meta’s restrictions on third-party AI chatbot developers using WhatsApp’s business application programming interfaces (APIs). The investigation focuses on Meta’s policy of preventing competing AI companies from offering their services directly to WhatsApp users. Regulators are concerned that this policy unfairly restricts competition and limits user choice in the rapidly evolving AI chatbot market.