Photo by Google DeepMind on Pexels

Amazon’s Q Business AI assistant now empowers businesses to create and deploy chatbots directly accessible to the public. This update, revealed on Wednesday, allows for anonymous user interaction with Q Business chatbots hosted on AWS. Companies can leverage this functionality to build AI-powered chatbots for a range of public-facing applications, including website support, customer service portals, and informational resources. The move signals a major advancement in enabling broader and more efficient customer engagement through AI.