Photo by Emma Bauso on Pexels
Uber Eats is leveraging artificial intelligence to revamp its platform, aiming to create a richer experience for restaurants and diners alike. The update introduces AI-driven tools for generating appetizing menu descriptions and enhancing food photography. These enhancements automatically adjust aspects like lighting, resolution, and composition, even filling in missing elements to present dishes in their best light. Beyond visuals, AI now summarizes customer reviews, providing a quick overview of popular opinions. Furthermore, customers can now upload photos of their delivered meals to contribute to reviews, potentially earning Uber credits for their contributions. To streamline issue resolution, Uber Eats is also launching a Live Order Chat feature, allowing direct communication between businesses and customers. While these AI-powered features promise to elevate the user experience, the long-term accuracy and trustworthiness of AI-generated content remain to be seen.