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Despite widespread adoption of artificial intelligence, a significant trust deficit persists among business leaders, creating concerns about control, accountability, and potential reputational risks. This disparity is evident globally, with high AI usage in regions like the UAE coupled with lagging trust levels, and similar anxieties regarding potential harm in countries like the UK.
Lei Gao from SleekFlow offers key strategies to bridge this gap, emphasizing accountability, transparency, consistency, and human oversight. Organizations should prioritize clear communication regarding AI deployment, focusing on augmenting human capabilities rather than outright replacement. Continuous monitoring for bias and fairness is also crucial. Ultimately, fostering confidence in AI requires leaders to ensure systems are reliable, equitable, and open, thereby earning the trust of both users and stakeholders.
