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The increasing adoption of automated password reset systems, particularly within Okta environments, is raising security concerns. A recent discussion, originating on Reddit’s r/artificial subreddit, highlights the potential risks associated with outsourced service desks bypassing essential security verification steps during the password reset process. The core of the debate centers around striking the right balance between efficient automation and the maintenance of robust security protocols to protect sensitive data. The original Reddit post can be found here: [Reddit Post: https://old.reddit.com/r/artificial/comments/1o9qiqj/automated_password_reset_okta/]