A recent study, analyzing over 10,000 comments from Reddit threads, sheds light on the perceived shortcomings of AI in mental health support. The research, conducted by a developer over six months, found that users frequently express dissatisfaction with AI’s lack of memory, emotional intelligence, and tendency to offer generalized advice. While acknowledging that AI cannot possess genuine emotions, users expressed a desire for AI systems capable of remembering and understanding their specific emotional histories and states. One user illustrated the issue by contrasting AI’s ability to explain complex topics with its inability to offer meaningful empathetic support during moments of crisis, such as a panic attack. The findings underscore the importance of integrating user history and contextual awareness into AI mental health applications to provide more personalized and effective support. The original discussion can be found on Reddit: [https://old.reddit.com/r/artificial/comments/1lq36zm/after_analyzing_10000_comments_i_think_i_know_why/]